Contact UA
Get in Touch
Have a question about a product or need help with an existing order? We’re here to make your workspace setup seamless.
How to reach us
Email: support@urbanadaptive.com.au
Support hours: Monday–Friday, 9:00am–5:00pm AEST
Typical response time: within 1 business day
Online store: open 24/7
Support hours: Monday–Friday, 9:00am–5:00pm AEST
Typical response time: within 1 business day
Online store: open 24/7
Location: 6, 47-49 Gannons Rd Caringbah 2229 Sydney, NSW, Australia (online-only)
Shipping: Australia-wide (metro & regional mainland Australia)
ABN: 29 237 986 859
Shipping: Australia-wide (metro & regional mainland Australia)
ABN: 29 237 986 859
Order support
If you’re contacting us about an order, please include your Order Number (e.g., #1001) in the subject line so we can help faster.
Send us a message
(Place your contact form here: Name, Email, Order Number (optional), Message)
“For product questions, include your room size (or a quick measurement) and what you’re using the space for.”